Time to Watches highlighted a captivating facet of watchmaking, that of independent designers.
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Select Your Watch & Strap
ARINIS
Inspired by the rich history of Lake Neuchâtel, the "Arinis" is a stylish diver's watch that adheres to the brand's established design, including its dimensions, chevé-box sapphire crystal, lug shape, and signature side edge. Featuring a ceramic bezel, Super-LumiNova numerals, and 200m water resistance, it is named after "Arinis," the ancient first-millennium name of Saint-Blaise. This name reflects the village's lakeside location and the region's historical significance, from Celtic to Palafitte cultures. The watch's design incorporates elements like the ceramic bezel and overall shape, drawing from the Celtic wheel found in the lake and ceramics from Saint-Blaise. The arrow-shaped minute hand is a direct reference to tools used by the lake's early inhabitants.
LIMITED EDITIONS
25 PIECES ONLY
LIMITED EDITIONS
Elka Watch has collaborated with Ace Jewelers and Heroes Media to design and produce watches in limited editions of 25 pieces.
The idea behind collaboration is to fuse the DNA of the two entities, while maintaining the brand's guiding principle, which could be translated into models with minimalist designs that can stand the test of time without ageing, a watch that can be worn today, in 20 years time, as it could have been worn 50 years ago!
ELKA X SERIES
The ELKA X Series is inspired by a flight instrument created by Heuer for the defunct Elka Watch. The watch case is the same as for the ELKA D Series, whose shape is taken from that of a pocket watch. 2 models, but 2 different characters. The Elka X Serie is the sporty version, equipped with cut-edge rough leather straps or Nato straps. 5 dials, a black one with numbers and hands equipped with Superluminova that looks like burnt tritium, another version with a dark blue dial and white Superluminova and a beige version that remains the color of a pocket watch made by the former brand - and 2 other models in khaki green and another in a colour gradient from beige to black.
ELKA D SERIES
The D Series is rooted in watchmaking history, when pocket watches were common.The watch case is the same as the one used for the ELKA X Series, whose shape is taken from the shape of a pocket watch. The aim of this design is to have an organic object in hand, something like a pebble, something we want to touch, to feel.
Features
Nato Strap
Many people believe that the NATO bracelet is named after the North Atlantic Treaty Organisation (NATO). Therefore, the common story is that the watch was worn by NATO forces, but this is not technically the case.In reality, the name is short for NATO Stocking Number, a term that simply refers to the fact that the bracelet could be purchased in the NATO supply shop.The original NATO bracelet was born in 1973 in response to the British Ministry of Defence's need to provide a highly durable watch strap for the British Army. The MoD's objective was to design a watchband resistant under all conditions. The aim was to overcome the problems encountered with the bracelets of the time: Problems of moisture on the leather in tropical climates, the risk of reflection of the steel bracelet during a military mission, the poor reliability of rubber bracelets, as well as the risk of losing the watch due to the breakage of the spring bars (including those in the buckle).They were only available in the colour admiral grey and were all 20 millimetres wide. The bracelets were made of nylon.
Milanese Mesh
The Milanese bracelet is also known as Milanese mesh bracelet as it is made of intertwined loops (fine mesh). It is available in a thin and robust version to give the watch an elegant or solid appearance. It fits well on any wrist. This type of bracelet was made by hand as early as the 13th century. In the 1920s, the process was revived by German manufacturers, which led it to a new wave of popularity. Milanese bracelets are visually distinguished by their dense, close-knit construction formed from steel springs which give them a smooth, fine surface. Milanese bracelets are extremely comfortable to wear and allow the skin to breathe easily.
Tropic Rubber Strap
A touch of modernity in a classic design The Elka Arinis Tropic Rubber Strap is an ode to the golden age of diving watches in the 1960s. Combining functionality and sophistication, this hi-tec genuine rubber strap pays homage to the Tropic straps of the past with a tapered tail, two loops and a textured pattern true to the era. Despite its vintage look, this is a thoroughly modern bracelet, with easy spring bars and exceptional durability. The Elka Arinis Vintage Tropic bracelet's small perforations are carefully designed to allow air and water to circulate, offering the wearer great comfort in hot climates. Key features : Genuine rubber, Made in Switzerland, Black or Blue colour, Size 20/18 mm, Highly resistant to the elements and temperature.
From El Kadiri to Elka Watch Co.
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Read MoreElka Watches: Where Form Follows Feeling The Bauhaus movement, with its iconic "form follows function," championed practical, unornamented design. While Elka Watches values legibility and clarity – key to functional design – our approach goes deeper: form also follows feeling. Inspired by the comforting presence of a pebble, Elka's design transcends mere utility. Smooth contours and ergonomic shapes, reminiscent of cherished pocket watches, invite interaction. These timepieces are meant to be experienced, a tactile connection to the past reimagined for today. This heritage doesn't mean ostentation. Across collections like the aviation-inspired X Series, the classic X Series, the pure S Series, and the diving Arinis, Elka dials prioritize clear legibility, echoing 1960s functionality. This uncluttered aesthetic focuses on accurate timekeeping with quiet confidence. Yet, the "pebble" inspiration subtly shapes the overall form. Rounded cases, gentle lugs, and wrist comfort create an organic harmony, moving beyond purely geometric designs. This tactile consideration enhances functionality, making wearing an Elka a truly pleasurable experience. Therefore, while respecting Bauhaus principles, Elka's inspiration extends to the "form follows feeling" of a smooth, comforting pebble. We create timepieces that are not just practical but also possess an inherent warmth and tactile appeal, forging a deeper connection with the wearer – a harmonious blend of function and feeling, a joy to use and a pleasure to own.
Read MoreMore Than Just Timekeeping - Reflecting on "Good" Design At Elka Watch Co., our approach to watchmaking is rooted in respect for heritage and a commitment to thoughtful craftsmanship. We believe a truly valuable timepiece transcends its primary function. What is « good » design? In the 20th century the Modernists believed that good design was about usefulness - how well an object performed its function. For others, good design is less tangible. It might be something that is capable of provoking an emotional response - perhaps through beauty or wonder. What is good design is open to interpretation. This question is central to our work. We aim to create watches that are not only precise and reliable tools but also possess an enduring aesthetic and a distinct character. We hope our timepieces connect with their wearers on a deeper level, through considered materials, subtle details, and the personal stories they accompany. We also recognize the broader impact of design. The belief that design carries a moral or ethical component, capable of enriching lives and contributing positively to the world, resonates with us. While our focus is horology, we are mindful of our processes and the lasting value of our creations. The definition of "good" design continues to evolve. At Elka Watch Co., we are dedicated to contributing our perspective through timepieces that we aspire to be both functional and meaningful, always striving to create lasting value.
Read MoreElka Watch Co. is a Micro-Brand, which is the term commonly used in the field
Read MoreIt is impossible to know in advance what will happen and how it will happen, but this does not mean that everything can only be random.
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FREQUENTLY ASKED QUESTIONS - FAQ
About Elka Watch Co.
Elka Watch Co. is an independent Swiss watch brand, relaunched in 2022 by Hakim El Kadiri, who previously held development management positions at several Swatch Group brands, including Rado, Hamilton, Endura, and Swatch. The brand builds on a rich watchmaking heritage, as Elka was originally founded in 1877 by Edouard Louis Kiek in Amsterdam (from which Elka is an acronym). Notably, Kiek was the watchmaker to Queen Juliana of the Netherlands. Elka Watch distinguishes itself with its neo-vintage, elegant, and minimalist Swiss-made watches, drawing inspiration from this long history and a product philosophy focused on creating objects designed to last a lifetime.
Who is the founder of Elka Watch Co.?
Elka Watch Co. is an independent Swiss watch brand, re-launched in 2022 by Hakim El Kadiri, who previously held senior development positions at several Swatch Group brands, including Rado, Hamilton, Endura, and Swatch.
Where is Elka Watch Co. based?
Elka Watch Co. is based in Neuchâtel, Switzerland (Rue du Musée 4, 2000 Neuchâtel).
What is the philosophy of Elka Watch Co.?
Elka Watch's motto today is "Form Follows Function," reflecting a design approach where aesthetics serve utility and durability. The brand aims to create high-quality, unique, and timeless watches, reminiscent of the pure and colorful aesthetic of the 1960s. The case shapes of several models are inspired by pocket watches, seeking to create an "organic" object that is pleasant to the touch.
Is Elka Watch Co. a Swiss brand?
Yes, Elka Watch Co. is a Swiss brand, respecting Swiss watchmaking standards.
What is the story about Elka Watch from Amsterdam?
Founded in 1877 in Amsterdam by Eliazer Kiek, inventor of the tactile watch for the blind and watchmaker to Queen Juliana of the Netherlands. In 1949, the Elka Watch opened its Swiss branch in La Chaux-de-Fonds (it produced wristwatches of course but also pocket watches, braille watches, chronographs, chess and signal clocks). Then, in the mid-1970s, the brand disappeared along with Ernst Louis Kiek, grandson and last heir.
What types of movement does Elka Watch Co. use in its watches?
Elka watches are equipped with quality Swiss movements, notably the Manufacture La Joux-Perret SA (MLJP) LJP-G100 caliber, offering a 68-hour power reserve. They are recognized for their excellent craftsmanship and attention to detail.
What watch models does Elka Watch Co. offer?
- D-Series: Rooted in the watchmaking history of pocket watches, this series is characterized by understated and refined designs, with captivating dials and high-quality finishes.
- X-Series: Inspired by a flight instrument created by Heuer for the original Elka Watch, it shares the same case as the D-Series, offering a different aesthetic and distinct character.
- S-Series: While some are extravagant, others opt for refined sobriety. It is in the latter category that the S series from Elka Watch Co. stands out, a veritable hymn to purity and the essential.
- Arinis: is the first "lake" diving watch fully dedicated to Lake Neuchâtel. It features a robust design, certified water resistance up to 200 meters (tested at 25 bars), and a ceramic bezel with elements inspired by the Celtic wheel discovered in the lake.
Are Elka Watch Co. watches water-resistant?
Water-resistance varies from model to model. Precise information for each watch is available on its respective product page. (Arinis: 20 bar / 200 metres and X, S, and D Series : 5 bar / 50 metres)
Where can I buy an Elka Watch Co. watch?
Elka watches are available for purchase through several channels:
- Official Online Store: Explore and buy collections directly on the official Elka Watch Co. website: elkawatch.ch/watches-straps
- Authorized Retailers: Elka Watch has a network of physical and online retailers in Switzerland and internationally, including:
- In Switzerland: Jewelers and watchmakers in Neuchâtel (e.g., Bernhard Muller Bijoutiers), La Chaux-de-Fonds, Geneva, Luzern, Nyon, Monthey, and more.
- International: Online platforms and specialized boutiques in France (e.g., Utinam in Besançon and Freret-Roy in Paris), Germany (e.g., Roth Juwelier in Ulm and Chronofactum), Austria in Vienna at UhrWerk and in Krems at Kalteis, the Netherlands (e.g., Ace Jewelers, Mr Watchief), Canada (e.g., Watch DNA), and the United States (at Devries Jewelers in Grand Rapids).
Historical Heritage
Founded in 1877 by Edouard Louis Kiek in Amsterdam, the Elka brand boasts a long history, including its role as watchmaker to Queen Juliana of the Netherlands.
Elka Watch collaborations
- Elka x Heroes Media: A remarkable collaboration with Heroes Media (which publishes Auto Heroes, Moto Heroes, Montre Heroes magazines, among others), resulting in an ultra-limited edition of 25 pieces. This watch, in "Heroes" colors and spirit (notably featuring the iconic raven), boasts a black and white design, a "Gun" colored sandblasted case, and discreet Heroes logo details.
- Elka x Loch Lat: A unique collaboration with a Neuchâtel single malt whisky, Loch Lat, celebrating the heritage of the Saint-Blaise region. A limited series of 25 watches was created for the occasion.
- Elka x Ace Jewelers (D-Series Essence): A collaboration focused on minimalism and purity of design.
How long is the warranty on Elka Watch Co. watches?
All Elka Watch Co. watches have a standard warranty of 2 years from the date of purchase
How should I service my Elka Watch Co. watch?
It is recommended that a service be carried out every 3-5 years by a qualified watchmaker or authorised service centre
Can I return my watch if I am not satisfied?
Yes, we offer a 14 days returns policy under certain conditions (see our returns policy).
How do I contact Elka Watch Co. customer service
You can contact us by email at info@elkawatch.com
Setting Time and Date on X, D, S Series
1. Pull out the crown C to position (P1)
2. Turn the crown clockwise to set the date
3. Push the crown back in to position (P0)
Setting the time
1. Pull out the crown C completely to position (P2): the seconds hand stops
2. Set the time by turning the crown in the desired direction.
3. Push the crown back in to position (P0): the seconds hand starts again, allowing perfect synchronisation with a time signal.
Elka Watch : Maintenance & Services
Maintenance
Please note that as with any micromechanical precision instrument, ELKA watches require regular maintenance. This keeps your watch in perfect working order and makes it last longer. The frequency with which this maintenance work needs to be carried out depends on the model, as well as climatic conditions and the owner’s care of the watch.
Therefore we cannot give a specific time interval for servicing. We generally recommend that a complete maintenance service should be carried out every 3 to 5 years.
To ensure that the service is carried out professionally, kindly take your watch to a professional service Center.
Water resistance During the final check,
ELKA watches are checked for water-resistance – ELKA D, S and X series are Water Resistant up to 5 bar, Arinis 20 Bar but the water-resistance of a watch is not permanent.
The water resistance of a watch can be impaired by the natural aging process of the gaskets (case back gasket, crown gasket, crystal gasket etc.) or accidental knocks to the watch case. Additionally, external influences like perspiration, chlorine- or saltwater, ultraviolet rays and cosmetic products can compromise the sealing over time. Therefore, always rinse your watch with clear water, when it comes in contact with chlorine- or saltwater. Basic advice for safeguarding the water resistance of your watch: The water resistance should be checked once a year by a professional watch maker.
Please ensure that the crown is pressed back into position 0 so that water cannot get into the mechanism.
Do not use crown under water.
Leather Straps
Please note that leather is a natural material subject to natural ageing. Depending on your wearing habit, the strap should be replaced regularly for reasons of safety (security of the watch on your wrist), as well as aesthetic and hygiene reasons. In normal, daily wearing conditions it has an average life of six to twelve months. To keep your leather strap in good condition for as long as possible, ELKA recommends the following:
• Protect your leather strap from heavy and long exposure to sunlight to prevent discoloration.
• Leather is permeable, contact with oily substances and cosmetics can damage it.
• To prevent deformation and fading of color, avoid contact with any kind of water.
• Clean your leather strap with a soft dry cloth, chemical substances can damage it. Bathing in the sea and swimming pools Always rinse your watch with clear water after use in, or contact with salt or chlorine water.
Cleaning All ELKA watches can be cleaned with a soft, dry cloth periodically. Water resistant watch cases, bracelets and rubber straps can be cleaned by using a small brush (e.g. a toothbrush) and soapy water. Rinse it with clear water afterwards and use a soft cloth to dry it. Chemical products Direct contact with solvents, detergents, perfumes, cosmetic products etc. can damage your strap/bracelet and case. Further, such chemical liquids impair the function of the gaskets affecting the water resistance of your watch.
Magnetic Fields
Whenever possible keep your watch away from magnetic fields like speakers, electric devices, security gates at airports or other electromagnetic appliances.
Such devices produce strong magnetic fields that may affect the functions of your watch, influence the accuracy of time keeping or even completely stop it.
Temperatures
ELKA recommends not to expose your watch to extreme climatic changes (exposure to sunlight followed by immersion in cold water) or extreme temperatures over 60°C (140°F) or under than 0°C (32°F).
ELKA Watches are equipped with Automatic movements
the mechanism of the watch includes an oscillating rotor that winds the mainspring via the motion of your wrist. If necessary, the watch may be rewound manually. 5 5. Settings 5.1 Standard settings for all watches Important: in order to guarantee the water-resistance of your watch, always return the crown to its normal position (p0) after any adjustment has been made.
Please note that as with any micromechanical precision instrument, ELKA watches require regular maintenance. This keeps your watch in perfect working order and makes it last longer. The frequency with which this maintenance work needs to be carried out depends on the model, as well as climatic conditions and the owner’s care of the watch.
Therefore we cannot give a specific time interval for servicing. We generally recommend that a complete maintenance service should be carried out every 3 to 5 years.
To ensure that the service is carried out professionally, kindly take your watch to a professional service Center.
Water resistance During the final check,
ELKA watches are checked for water-resistance – ELKA D, S and X series are Water Resistant up to 5 bar, Arinis 20 Bar but the water-resistance of a watch is not permanent.
The water resistance of a watch can be impaired by the natural aging process of the gaskets (case back gasket, crown gasket, crystal gasket etc.) or accidental knocks to the watch case. Additionally, external influences like perspiration, chlorine- or saltwater, ultraviolet rays and cosmetic products can compromise the sealing over time. Therefore, always rinse your watch with clear water, when it comes in contact with chlorine- or saltwater. Basic advice for safeguarding the water resistance of your watch: The water resistance should be checked once a year by a professional watch maker.
Please ensure that the crown is pressed back into position 0 so that water cannot get into the mechanism.
Do not use crown under water.
Leather Straps
Please note that leather is a natural material subject to natural ageing. Depending on your wearing habit, the strap should be replaced regularly for reasons of safety (security of the watch on your wrist), as well as aesthetic and hygiene reasons. In normal, daily wearing conditions it has an average life of six to twelve months. To keep your leather strap in good condition for as long as possible, ELKA recommends the following:
• Protect your leather strap from heavy and long exposure to sunlight to prevent discoloration.
• Leather is permeable, contact with oily substances and cosmetics can damage it.
• To prevent deformation and fading of color, avoid contact with any kind of water.
• Clean your leather strap with a soft dry cloth, chemical substances can damage it. Bathing in the sea and swimming pools Always rinse your watch with clear water after use in, or contact with salt or chlorine water.
Cleaning All ELKA watches can be cleaned with a soft, dry cloth periodically. Water resistant watch cases, bracelets and rubber straps can be cleaned by using a small brush (e.g. a toothbrush) and soapy water. Rinse it with clear water afterwards and use a soft cloth to dry it. Chemical products Direct contact with solvents, detergents, perfumes, cosmetic products etc. can damage your strap/bracelet and case. Further, such chemical liquids impair the function of the gaskets affecting the water resistance of your watch.
Magnetic Fields
Whenever possible keep your watch away from magnetic fields like speakers, electric devices, security gates at airports or other electromagnetic appliances.
Such devices produce strong magnetic fields that may affect the functions of your watch, influence the accuracy of time keeping or even completely stop it.
Temperatures
ELKA recommends not to expose your watch to extreme climatic changes (exposure to sunlight followed by immersion in cold water) or extreme temperatures over 60°C (140°F) or under than 0°C (32°F).
ELKA Watches are equipped with Automatic movements
the mechanism of the watch includes an oscillating rotor that winds the mainspring via the motion of your wrist. If necessary, the watch may be rewound manually. 5 5. Settings 5.1 Standard settings for all watches Important: in order to guarantee the water-resistance of your watch, always return the crown to its normal position (p0) after any adjustment has been made.
Elka Watch Warranty
•ELKA watches are warranted for a period of twenty-four (24) months from the date of purchase under the terms and conditions of this warranty.
ELKA Watch Co. warrants that the internal movement, mechanisms and the case of your ELKA watch are free from defects.
The international ELKA warranty covers material and manufacturing defects existing at the time of delivery of the purchased ELKA watch (“defects”).
The warranty only comes into force if the warranty certificate is dated, fully and correctly completed and accepted by us
During the warranty period and by presenting the valid warranty certificate, you will have the right to have any defect serviced free of charge. In the event that the service is unable to restore the normal conditions of use of your ELKA watch, ELKA Watch Co. guarantees its replacement by a ELKA watch of identical or similar characteristics. The warranty for the replacement watch ends twenty-four (24) months after the invoice date of the replaced watch.
This manufacturer’s warranty does not cover:
non-metallic straps and chains (e.g. leather, textile, rubber)
•normal wear and tear and aging (e.g. scratched crystal; alteration of the colour and/or material; peeling of the plating);
•any damage on any part of the watch resulting from abnormal/abusive use, lack of care, negligence, accidents (knocks, dents, crushing, broken crystal, etc.), incorrect use of the watch and non-observance of the use directions provided by ELKA Watch Co.
•indirect or consequential damages of any kind resulting from e.g. the use, the non-functioning, the defects or the inaccuracy of the ELKA watch;
•ELKA watches handled by non-authorized persons or which has been altered in its original condition beyond ELKA Watch Co’s control.
•Any further claim against ELKA International Ltd. e.g. for damages additional to the above described warranty is expressly excluded, except mandatory statutory rights the purchaser may have against the manufacturer.
The above manufacturer’s warranty:
is independent of any warranty that may be provided by the seller, for which he carries sole responsibility.
ELKA Watch Co. warrants that the internal movement, mechanisms and the case of your ELKA watch are free from defects.
The international ELKA warranty covers material and manufacturing defects existing at the time of delivery of the purchased ELKA watch (“defects”).
The warranty only comes into force if the warranty certificate is dated, fully and correctly completed and accepted by us
During the warranty period and by presenting the valid warranty certificate, you will have the right to have any defect serviced free of charge. In the event that the service is unable to restore the normal conditions of use of your ELKA watch, ELKA Watch Co. guarantees its replacement by a ELKA watch of identical or similar characteristics. The warranty for the replacement watch ends twenty-four (24) months after the invoice date of the replaced watch.
This manufacturer’s warranty does not cover:
non-metallic straps and chains (e.g. leather, textile, rubber)
•normal wear and tear and aging (e.g. scratched crystal; alteration of the colour and/or material; peeling of the plating);
•any damage on any part of the watch resulting from abnormal/abusive use, lack of care, negligence, accidents (knocks, dents, crushing, broken crystal, etc.), incorrect use of the watch and non-observance of the use directions provided by ELKA Watch Co.
•indirect or consequential damages of any kind resulting from e.g. the use, the non-functioning, the defects or the inaccuracy of the ELKA watch;
•ELKA watches handled by non-authorized persons or which has been altered in its original condition beyond ELKA Watch Co’s control.
•Any further claim against ELKA International Ltd. e.g. for damages additional to the above described warranty is expressly excluded, except mandatory statutory rights the purchaser may have against the manufacturer.
The above manufacturer’s warranty:
is independent of any warranty that may be provided by the seller, for which he carries sole responsibility.
Elka Watch Delivery
1 Unless we have agreed otherwise on the time of delivery, we shall deliver the products by transferring the physical possession or control of the products and/or commence provision of services to you without undue delay, and in any event within 30 days from the date of our written confirmation of order & shipment.
2 If delivery of products is delayed by an event outside our control, we will inform you as soon as possible and will use reasonable efforts to minimise the effect of the delay. If we do not deliver within thirty (30) days from the date of the written confirmation of order & shipment or any other time limit as indicated by us, you may contact Elka Watch Co.’s Customer Service to cancel the relevant order and get a refund of any sums you prepaid us for any products which you have not received.
3 Upon termination of the contract in accordance with clause 6.2, we shall reimburse you all sums paid under the contract. In any event, your sole remedy for any failure by us to deliver the order to you shall be your right to cancel the relevant order and receive a refund of sums you prepaid us for any products which you have not received.
4 When estimating your delivery time, please allow time for credit approval, address verification, security checks and order processing. Please note that delivery is always subject to receiving your full payment.
5 Orders are shipped during working hours are from Monday to Friday from 09:00 to 12:00 and from 13:00 to 17:00, excluding public holidays. If any products in your shopping cart indicate “Pre-Order“ as the status, your entire order will be delayed until all of the items in your order are in stock. You will receive a shipment confirmation email with carrier tracking information on the day that your order ships. When an order is placed, it will be shipped to the shipping address designated by you as long as that shipping address is complete and compliant with the shipping restrictions contained on the website www.elkawatch.com.
All shipments are made by an independent third party carrier indicated on the website www.elkawatch.ch .We will inform you by email upon shipment of a product.
6 The title, risk of loss of or damage to the products shall pass to you when you or a third party indicated by you and other than the carrier has acquired the physical possession of the products.
7 Title to all products shall only pass to you when we have received final payment in full.
2 If delivery of products is delayed by an event outside our control, we will inform you as soon as possible and will use reasonable efforts to minimise the effect of the delay. If we do not deliver within thirty (30) days from the date of the written confirmation of order & shipment or any other time limit as indicated by us, you may contact Elka Watch Co.’s Customer Service to cancel the relevant order and get a refund of any sums you prepaid us for any products which you have not received.
3 Upon termination of the contract in accordance with clause 6.2, we shall reimburse you all sums paid under the contract. In any event, your sole remedy for any failure by us to deliver the order to you shall be your right to cancel the relevant order and receive a refund of sums you prepaid us for any products which you have not received.
4 When estimating your delivery time, please allow time for credit approval, address verification, security checks and order processing. Please note that delivery is always subject to receiving your full payment.
5 Orders are shipped during working hours are from Monday to Friday from 09:00 to 12:00 and from 13:00 to 17:00, excluding public holidays. If any products in your shopping cart indicate “Pre-Order“ as the status, your entire order will be delayed until all of the items in your order are in stock. You will receive a shipment confirmation email with carrier tracking information on the day that your order ships. When an order is placed, it will be shipped to the shipping address designated by you as long as that shipping address is complete and compliant with the shipping restrictions contained on the website www.elkawatch.com.
All shipments are made by an independent third party carrier indicated on the website www.elkawatch.ch .We will inform you by email upon shipment of a product.
6 The title, risk of loss of or damage to the products shall pass to you when you or a third party indicated by you and other than the carrier has acquired the physical possession of the products.
7 Title to all products shall only pass to you when we have received final payment in full.
PAYMENT
1 The payment is carried out online by bank card either via PayPal or via the Elka Watch Co. partner bank. Delivery documents will be placed inside the package containing the products ordered.
An order will only be considered definitive once the buyer has confirmed it by paying the corresponding price.
For bank card payments made via the website, Elka Watch Co. uses the secure payment service provided by our banking partners. All information transmitted from the www.elkawatch.ch to the payment system is systematically encrypted in order to ensure confidentiality. All payments made by bank card via the website are processed immediately.
2 Sales, use or other taxes will vary based on the location to which products are being shipped.
3 We reserve the right to modify prices and delivery costs at any time without prior notice.
4 We take reasonable care that the prices of products and delivery costs are correct at the time when the relevant information was entered into the system. However, it is always possible that, despite our reasonable efforts, some of the products offered through our website www.elkawatch.ch or delivery costs may be incorrectly priced. If any of the products you place an order for or any delivery costs are incorrectly priced, we will contact you as soon as possible to inform you of this error. If we are unable to contact you using the contact details you have provided during the order process, we will cancel the order and notify you in writing. If we mistakenly accept and process your order where a pricing or delivery cost error occurs, we may cancel supply of the product and refund you any sums you have paid.
5 The delivered product remains the property of Elka Watch Co. until full and actual payment is received from the Customer. If clients fail to pay for their orders, Elka Watch Co. will be entitled to demand the return of the products in question.
The transfer of risks of loss or deterioration to the Customer occurs on the delivery date of the product, meaning the reception of the product by the Customer.
An order will only be considered definitive once the buyer has confirmed it by paying the corresponding price.
For bank card payments made via the website, Elka Watch Co. uses the secure payment service provided by our banking partners. All information transmitted from the www.elkawatch.ch to the payment system is systematically encrypted in order to ensure confidentiality. All payments made by bank card via the website are processed immediately.
2 Sales, use or other taxes will vary based on the location to which products are being shipped.
3 We reserve the right to modify prices and delivery costs at any time without prior notice.
4 We take reasonable care that the prices of products and delivery costs are correct at the time when the relevant information was entered into the system. However, it is always possible that, despite our reasonable efforts, some of the products offered through our website www.elkawatch.ch or delivery costs may be incorrectly priced. If any of the products you place an order for or any delivery costs are incorrectly priced, we will contact you as soon as possible to inform you of this error. If we are unable to contact you using the contact details you have provided during the order process, we will cancel the order and notify you in writing. If we mistakenly accept and process your order where a pricing or delivery cost error occurs, we may cancel supply of the product and refund you any sums you have paid.
5 The delivered product remains the property of Elka Watch Co. until full and actual payment is received from the Customer. If clients fail to pay for their orders, Elka Watch Co. will be entitled to demand the return of the products in question.
The transfer of risks of loss or deterioration to the Customer occurs on the delivery date of the product, meaning the reception of the product by the Customer.
ELKA's International Deliveries
Please note that international orders placed from outside Switzerland are shipped under INCOTERM DDU (Delivery Duty Unpaid), which means that your order may be subject to local taxes and duties at the time of delivery. Please note that taxes and duties may not be refunded to customers wishing to return items. All orders will be shipped via DHL and will also be insured. If you have any questions regarding delivery, please contact us at info@Elkawatch.com.
Shipping
Once products are in stock, items are shipped immediately after purchase.
ELKA Watch Co. strives to ship in-stock items within 24 hours of receiving your order during business hours.
Shipping time depends on the exact destination of your order and your country's customs procedures, but generally varies between 2 and 10 days. However, specific shipping times cannot be guaranteed. If you have any questions, please contact us at info@elkawatch.com
ELKA Watch Co. strives to ship in-stock items within 24 hours of receiving your order during business hours.
Shipping time depends on the exact destination of your order and your country's customs procedures, but generally varies between 2 and 10 days. However, specific shipping times cannot be guaranteed. If you have any questions, please contact us at info@elkawatch.com
Elka Watch : Return for Repair
ACCESS TO YOUR WARRANTY
If your Elka watch needs to be repaired, please contact your original retailer or directly ELKA Watch Co. (only in case you purchased it on www.elkawatch.ch). A confirmation RMA (Return Material Authorization) will be sent to you by e-mail.
The watch must be carefully packed in its original packaging.
Any watch received in return, without prior agreement from us notified by an acknowledgement of receipt by email, will not be taken in charge, nor refunded, nor exchanged.
You are responsible for the return postage costs and we recommend that you insure your parcel to cover any damage or loss during transport as ELKA Watch Co. does not accept responsibility for loss or damage to the parcel during transport.
If your Elka watch needs to be repaired, please contact your original retailer or directly ELKA Watch Co. (only in case you purchased it on www.elkawatch.ch). A confirmation RMA (Return Material Authorization) will be sent to you by e-mail.
The watch must be carefully packed in its original packaging.
Any watch received in return, without prior agreement from us notified by an acknowledgement of receipt by email, will not be taken in charge, nor refunded, nor exchanged.
You are responsible for the return postage costs and we recommend that you insure your parcel to cover any damage or loss during transport as ELKA Watch Co. does not accept responsibility for loss or damage to the parcel during transport.